Terms & Conditions
This Website was developed and published by METRIN Skincare Europe Ltd 28 The Ring Road, Shadwell, Leeds, LS17 8NJ, United Kingdom, having its registered offices at 3 Greengate, Cardale Park, Harrogate, HG3 1GY, United Kingdom. Email: email@example.com.
METRIN Skincare Europe Ltd is a business duly registered in the Trade Register for England and Wales under the registration number: 5246901
Eligibility to Order
To be eligible to purchase goods through METRIN Skincare Europe Ltd (“METRIN”) and to lawfully enter into and form contracts on this Website under English law you must register to use the Website and be the holder of a valid debit/credit card.
You warrant that the personal information that you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting us on +44 (0)113 265 8365 or email firstname.lastname@example.org.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. See Orders.
Ownership of Property
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.
METRIN does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:
- a) exercise your right of cancellation; and
- b) address any intended cancellation or complaints to the correct place of business.
Once you have placed your order, we will send to you an acknowledgement providing you with a payment reference and the value of your order, which has been debited to your credit/debit card. This is not an order confirmation or order acceptance from METRIN.
Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation and Returns procedures, our acceptance of your order and the completion of the contract between you and us will take place when we send you an email notifying you that we have dispatched the goods ordered by you.
Upon receipt of the goods you must inspect the goods and you will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Cancellation and Returns procedures. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact us on +44 (0)113 265 8365 or email email@example.com.
We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.
Loyalty Reward Points
Reward Points can be redeemed in multiples of 50 and only after 100 points have been accumulated. Reward Points have no monetary value and can be used only to obtain a discount on the full price of METRIN products from www.metrin-skincare.com. They are not redeemable against postage & packing costs.
We take all reasonable care to make our Website as secure as possible. All credit card transactions on this site are processed using Worldpay, a secure online payment gateway that encrypts your card details in a secure host environment. We do not hold your credit card details on the Website or our customer database.
To help ensure that your shopping experience is safe, simple and secure, METRIN uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration.
In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third part procures unauthorised access to any data you provide when accessing or ordering from the Website.
If you wish to complain about any matter in respect of the goods please contact us on +44 (0)113 265 8365 or email firstname.lastname@example.org
All content available on the Website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (the "Content") is the property of METRIN, our affiliates, our partners or our licensors, and is protected by UK and international copyright laws.
The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of METRIN, our affiliates, our licensors or our partners, in the UK, United States and other countries, and are protected by UK and international trade mark laws. All other Trade Marks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Except as set forth in the limited licence below, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
Third Party Links
We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.
To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any goods from METRIN shall be submitted to confidential arbitration in London, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the English Courts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator's award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in London, and all applicable provisions of this Section 19 shall apply.
If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable in whole or in part, then these Terms and Conditions shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms and Conditions by METRIN shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms and Conditions.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and Conditions and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and/or periods mentioned herein.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
We reserve the right to change these Terms and Conditions at any time and we encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of our Terms and Conditions. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms and Conditions.
We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
If you have any questions regarding these Terms and Conditions, please contact us by email at email@example.com
Your use of this Website and any purchase by you of any goods from METRIN shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.